DATA PROTECTION AND PRIVACY POLICY

 
The Hotel Casa San Agustín (Operadora San Agustín S. A.S.) informs to the user of this website that in compliance with Colombian Government Statutory Provisions defined under the Data Protection Act 1581 of 2012 and rules that regulate it on the protection of personal data policy, this notice has the intention to obtain your express authorization and inform you as the User or Data Owner, the processing and the transference of your data to third parties.

The User, when voluntarily provide his/her personal information through any form of this website or email and submit it, expressly consent to the Hotel Casa San Agustín (Operadora San Agustín S. A. S.) to process and transfer the data collected into a database.

In order to receive an integral attention as a customer, your personal data will be processed for any one or more of the following purposes: Customer management, administrative management, commercial prospecting, customer CRM, E-mail Marketing and for sending commercial communications related to the products and / or services of the Hotel Casa San Agustín (Operadora San Agustín S. A. S.).

The personal data provided by the User must be true, accurate, complete and updated, responding to any damages that may be caused by non-compliance with this obligation.

The policy for data treatment by the Holder, as well as the substantial changes that could occur on it, can be consulted throughout the following email info@hotelcasasanagustin.com or this website.

The user as data owner has the right to access, correct, suppression, revocation or claim for violation of his/her data. Please contact Hotel Casa San Agustín (Operadora San Agustín S. A. S.) trough an email to info@hotelcasasanagustin.com or by ordinary mail sent to the address: Centro Histórico, Calle de la Universidad No. 36 - 44 Cartagena de Indias - Colombia.

WEB CONSENT CLAUSE
 
In accordance with Colombian Government Statutory Provisions defined under the Data Protection Act 1581 of 2012 and with Decree 1377 of 2013, the user is informed that the data entered in this form will be incorporated in a database of the responsibility of the Hotel Casa San Agustín (Operadora San Agustín SAS). This information collected will be processed for any one or more of the following purposes: Customer management, administrative management, commercial prospecting, customer CRM, E-mail Marketing and for sending commercial communications related to the products and / or services of the Hotel.

You can wield your rights of access, correction, suppression, revocation or claim for infringement on the data, by writing to the Hotel Casa San Agustín (Operadora San Agustín SAS) through an email to info@hotelcasasanagustin.com, or by ordinary mail to the address: Centro Histórico, Calle de la Universidad No. 36 - 44, Cartagena de Indias - Colombia.

COOKIES POLICY
 
We inform you that Hotel Casa San Agustin (Operadora San Agustín S.A.S) uses cookies and other small data files on its online reservation sites (www.hotelcasasanagustin.com; www.almacolombia.com).

These cookies can be placed on your device when you visit the Hotel website. It enables the website to remember your actions and preferences (such as login, language, and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

A cookie is a file created by the website which contains small amounts of data and it is sending between an issuer and a receiver. In the Internet, the sender is the server where the web page is hosted and the receiver is the computer´s browser used to visit any web page.

Cookies, by themselves, do not tell us your email address or other personal information unless you choose to provide this information to us by, for example, registering at one of our sites. Once you choose to provide a web page with personal information, this information may be linked to the data stored in the cookie. A cookie is like an identification card. It is unique to your computer and can only be read by the server that gave it to you.

We use cookies to understand site usage and to improve the content and offerings on our sites. For example, we may use cookies to personalise your experience on our web pages (e.g. to recognise you by name when you return to our site). We also may use cookies to offer you products and services.

Cookies save you time as they help us to remember who you are. Cookies help us to be more efficient. We can learn about what content is important to you and what is not. We can revise or remove web pages that are not of interest and focus our energies on content you want.

If you want to control which cookies you accept. You can configure your browser to accept all cookies or to alert you every time a cookie is offered by a website's server. Most browsers automatically accept cookies. You can set your browser option so that you will not receive cookies and you can also delete existing cookies from your browser. You may find that some parts of the site will not function properly if you have refused cookies.

Please be aware that if you do not configure your browser you will accept cookies provided by this website.

If you would like to see which cookies have you accepted, you can configure your browser to accept all cookies or to alert you every time a cookie is offered by a website's server.

In some cases, social networking applications for Hotel Casa San Agustín (Operadora San Agustín S.A.S) websites may allow social networks to identify themselves, even if they have not clicked on the application button.